Financial Success Stories of Our Customers In Australia

At Key to Finance, we take pride in the real impact we’ve made in the lives of our customers across Australia. Our financial success stories highlight how individuals and businesses have overcome challenges and achieved their goals with our support, from helping a small business owner secure the funding needed to expand their operations to guiding a young couple through the home loan process, each story reflects our commitment to personalised service and expert advice.

Customers reviews

What people say?

Highly recommend Alan’s services. He has made our property-buying experience stress free and a breeze. He is extremely responsive and efficient. Thanks Alan!

Exceptional service. Vincent is one of the best in my opinion. Helpful and knowledgeable absolutely best experience overall.

If you are looking for a broker, Alan is your guy! He was fantastic to work with throughout my property purchase journey with his proactive and detailed approach. He is always so prompt to respond to emails, texts, and messages. For first home buyers, if you are ever unsure about anything, he will take the time to ensure that you understand everything and are comfortable at each step of the process. I look forward to working with him again!

Vincent was outstanding, he knows his stuff and was very professional. Vincent has knowledge that no other has in his field. Vincent has been our broker for over 10 years now.

Alan was amazing, Professional, Excellent service, quick to respond and always happy to help. Highly recommended.

My family and I have been using Vincent for all our money borrowing needs for some time. He gives clear and concise instruction, telling you what is or is not possible. He managed to secure us a loan when others could not. Thanks Vince. We appreciate all that you do.

Alan has been very helpful throughout the process. I am very happy that we got referred to Alan. Thank you very much! Will be returning to you in the future.

Vincent worked his magic and got us formal approval in 1 business day. Will definitely use his service again in the future.

Easy to deal with and quick in response. Definitely good advises given re loan choice.

I Highly recommend Vincent to anyone looking to get a home loan. He made what seemed like a confusing process simple and smooth, Answered any question I had and worked hard to get my wife and I over the line for a new home loan.

PROFESSIONAL ADVICE，EXCELLENT SERVICE

Alan has been incredibly helpful with the financial aspects of my property purchase. He is efficient, proactive and consistently quick to address any queries I had. I look forward to working with him again in the future.

Simply the best; a miracle worker. One of the dying breed of the old guard - Vincent is a straight shooter. His effort across four mortgages secured my family’s future and I can’t thank him enough. Definitely recommend and hope to do more good business well into the future.

Excellent service and the best financial broker that I know. He followed up and through each step of the processes and requirements in making sure that all procedures are done and completed on time and per the requirements. I would highly recommend him to anyone!

Alan has been very helpful and knowlegeable in helping us with loan application. I would give him a 6-star.

Trusted broker and very smooth process.very professional. I highly recommend. Thank you for your assistance

Excellent and professional service. As a first time home buyer, Alan is patient enough to explain all my questions. Really recommend him to everyone.

Very good service and fast response. Would recommend to anyone

Vince has organised many loans for myself, and my friends since 2012. His advice and guidance has been second to none. He is easily contactable, and is thorough in his follow up. I would definitely recommend him, and use his services again.

I have had an exceptional experience working with my broker, Alan. Their communication is always prompt and accessible, even beyond standard business hours. The entire process was seamless and efficient, reflecting their professionalism and dedication. I highly recommend their services.

Vincent has helped our family purchase 2 properties and has always been extremely helpful and reliable. I would recommend Vincent to anyone looking for financial assistance.

I recently had the pleasure of working with Alan as my mortgage broker, and I couldn’t be happier with the experience. Alan was instrumental in helping me understand the various home loan products available and informs me which one suits my needs the most. His expertise and ability to break down complex information made the process much more manageable and less daunting. Alan was incredibly involved throughout the entire process, ensuring that all stakeholders were well-coordinated and informed. His proactive approach and dedication to managing every aspect of the application were impressive and greatly appreciated. Thanks to Alan, I felt confident and supported from start to finish. I highly recommend his services to anyone looking for a knowledgeable and committed mortgage broker.

Vincent was very helpful throughout the whole process of arranging my mortgage. He was fast, efficient and knowledgeable which made the process smooth and allowed me to spend my spare time house shopping and not bank shopping! Highly recommend.

I am thrilled to share my experience with my financial broker, Alan. His responsiveness to emails, texts, and calls is exceptional. Given the sensitivity of financial matters, Alan's promptness in addressing questions and providing answers is invaluable. Impressively, he is even available on weekends, showing his unwavering commitment to his clients. This is my second time working with Alan, and both experiences have been absolutely delightful. I highly recommend his services to anyone seeking a dedicated and responsive financial broker.

Vincent has been incredible to work with. With contact made to us immediately, out to see us straight away, and loan approved this morning (Only submitted last week) Very Experienced and Highly recommend!!

I just wanted to say a big thank you to Alan for all your help with my first home loan! Your knowledge and patience made the whole process so much easier for me. You went above and beyond to ensure I found the best possible loan for my needs, and your proactive approach to keeping me updated at every step with an instant reply was invaluable. Your professionalism and attention to detail made all the difference, and I am so grateful for your support and guidance. I'll definitely recommend you to anyone looking for a great broker. Thank you so much, Alan!

Alan has been amazing throughout our home purchase journey from securing a bank loan down to the settlement. We couldn’t thank Alan enough for being part of this long journey with us and the professionalism, patience and kindness he has displayed. We look forward to future opportunities again with Alan and would highly recommend his service to our family and friends!

Alan has helped us with the loan approval process, everything went smooth and quick. Alan has been professional and always react quickly to the request. We appreciate it and definitely recommend this broker service to our friends

Alan has been incredible during our property journey from start to end. Very helpful and responsive throughout and knowledgeable about the business. We will definitely look to engage his services again in the future if the opportunity arises.

We had a great experience with Alan. He was extremely helpful throughout and very prompt in responding. He is clearly very experience and was a great help for a lot of our queries along the way. Alan secured us a great deal and a package that ticked all our boxes. We have recommended him to friends and family and would happily recommend him to anyone looking to buy a home or re-finance.

We were so happy to have Alan for our finance broker. He was very patient to follow up our refinance process though we were on holidays. His services are awesome, stress-free, and highly recommended.

Alan is great to deal with and our experience was brilliant. Great communication and very professional through out the process.

Friendly, fast, efficient and problem free service. Highly recommended.

I had an excellent experience working with Alan. From the start, He was extremely helpful and knowledgeable about the home loan process. He took the time to explain every step and answer all of my questions. His attention to detail and dedication to finding the best loan for my needs made the entire process smooth and stress-free. I highly recommend Alan to anyone looking to purchase a home.

Alan, he is really helpful and legend. Answered any enquiries straight even nights or weekends. Much appreciated!!

Absolutely thrilled with the service from Alan who always takes time to explain things through, and also very knowledgeable with the latest rates and government changes. Highly recommend

Alan has been an exceptional mortgage broker throughout my home-buying journey. His expertise and dedication made navigating the complex world of mortgages and real estate a breeze for a first-time buyer like me. He went above and beyond to ensure I understood every step of the process and found the best possible solution for my needs. Thanks to Alan, I am now a proud homeowner. Highly recommend his services!

Alan was very thorough and patient advising me what the different loan options were! I felt safe and assurred under his guidance! Highly recommend him!

Alan is really helpful, knowledgeable and efficient. Thumbs up!

Alan was a pleasure to deal with very helpful throughout the entire process of acquiring the loan from the bank. As first time buyers, Alan made all our options and features to take advantage of very clear. Always on hand, and always responding in a timely manner. I would highly recommend Alan for mortgage broker needs.

Alan is a super helpful finance broker. He provides a lot of helpful advise and he do all the hard work for us to get the loan done. Definitely recommend.

I did my refinance through Alan after having terrible experience with my previous broker. Alan has been nothing but wonderful, he answered to my queries even after hours, and responds to emails even during late night when he didn’t need to. My refinance took place relatively quickly and I’m very impressed with Alan’s work. I highly recommend Alan’s service for anyone looking for an efficient broker!

Alan has been wonderful, in fact, above and beyond throughout my property purchase! He patiently explained all the things I needed to know before I signed any paper. He even tailored the appointment time to my work schedule. Timely and clear response always. Even my settlement agent says that I have a really good broker! Only wish if there is a sixth star I could click! Thank you so much, Alan!

I’ve known Alan for years and I have to say he always puts his client’s interest before anything else. He’s ethical, professional and willing to put hard work in finding the best solution to save us from paying too much monies. I’ll recommend him to anyone that’s looking for a honest broker.

Thanks to Alan Loke's dedication and expertise, I secured a great mortgage deal with favourable terms that perfectly fit my budget. I truly appreciate their professionalism, efficiency and hard work. I highly recommend Alan Loke to anyone in need of mortgage assistance. They made the often overwhelming process smooth and stress-free, and I couldn't be happier with the outcome. Thank you, Alan Loke for your outstanding service.

We would highly recommend Alan for his finance services! He was very friendly and extremely helpful throughout the entire process. Thanks again!

Alan has gone above and beyond in helping me to secure a home loan. He helped me nagivate through what would have been a very complicated process given my unique circumstances. Highly recommended.

Alan is a very professional, very hard working broker. He answers my questions patiently and quickly. He also managed to get the bank to settle early for me, which saves me a lot of trouble. Very pleasant experience with Alan. I would highly recommend him.

Alan is a very knowledgeable and professional gentleman. He’s very prompt with responses and has been an absolute pleasure to deal with. We were successful in purchasing a property with his guidance. Even though we are in Melbourne and he’s in Perth, this didn’t hinder our experience. Looking forward to working with him again.

Alan Loke has provided me with very useful information throughout my loan application. He is friendly, quick with his works, attentive and professional. I would highly recommend him to all my friends and family.

Alan is so professional. He’s very reliable.

Alan was superb in guiding us all the way through the process and made it so easy for us to complete our refinance. Thanks you so much Alan.

Alan is the best broker in Perth . He is very experienced . Has excellent knowledge , great communication . Always accessible . I highly recommend him 👍 …

Thankyou Alan for all your assistance during the process of purchasing our home! You made our mind at ease with how easy it is to reach out with all our never ending questions! Thank you again!

Not only Alan understood our financial position and needs but he also took good care of us even after so many years. Always there to help us get the best rates and make the most out of our money. He is a rare gem! Thank you Alan

I recently had the pleasure of working with Alan to refinance my house and I couldn't be happier with the experience. From start to finish, Alan was professional, efficient, and incredibly helpful throughout the entire process. One of the things that really stood out to me about Alan was his deep knowledge of the lending industry. He took the time to explain all of my options, and made sure that I had a complete understanding of the terms and conditions of the loan before I signed anything. This level of transparency and attention to detail really put me at ease, and gave me confidence that I was making the best possible decision for my financial situation. Overall, I would highly recommend Alan to anyone looking for a loan. He is an outstanding professional who truly cares about his clients, and I have no doubt that he will continue to be a valuable resource for me in the future. Thank you for your excellent service, Alan!

Amazing service from Alan! Have refinanced my mortgage with Alan twice now and both times he has been very helpful and kept me informed and updated of the entire process. He was also very clear and thorough with all the documents and steps needed for the process which made everything a breeze and worry free. Will definitely engage his service again in the future!

fast, reliable and professional

We are very impressed with the professional services provided by Alan Loke during our recent housing loan refinancing exercise. We like how he always puts our needs and best interests above anything else! Highly recommended his services to anyone in need!

Highly recommend Alan for his level of expertise and service. His knowledge and ability to dissect complex information surrounding loans and explain them in layman terms is very much beneficial for clients like myself. Beyond this, in my time working with him, he has consistently demonstrated professionalism and has always put the needs of his clients first. In my communication with Alan, he has gone out of his way to respond to my emails or messages promptly even on weekends. Thanks to him, I am able to secure excellent mortgage loans and refinancing and it has been my blessing to be able to have known him through a friend. Definitely recommend to anyone who is considering a broker especially if it is your first time.

Alan has assisted us with the refinancing of our property recently. He is very knowledgeable, helpful and patient throughout the process. Overall, we are very happy with Alan's service and would definitely recommend it to anyone out there who is looking for a mortgage broker.

I had the pleasure of having Alan to help both my mum and I with the process of buying a new home. We're both quite new to this and he took the time to explain what is involved. It was done so in a way a person who isn't savvy with their financial terms could understand. He was also very easy to approach and ask questions about no matter how silly they sound. It would have been much more confusing if he wasn't there to help us through this! Thank you so much once again!

Alan has been very helpful in helping me navigating my finances and the complexity of the process as a first home buyer. He explains processes very clearly and assists in whatever he can do. Alan was recommended by a friend and I will recommend him to anyone who is looking to purchase a home!

Alan is a true professional who sits way beyond expectations. It cannot be better than what Alan offers. He is prompt, reliable, and makes the whole process so much smoother. on top of everything, he is so quick, amazingly amazing. I will highly recommend him. Thank you Alan so much.

Alan is super friendly, He is professional and knowledgeable, always reply email or text in a prompt manner. He successfully helped us with a complicated loan application.

As soon as I got introduced to Alan and he helped me with my home loan for the first time, I am not taking my business to anyone else, simple as that. Alan is very friendly and takes time to explain everything and carefully takes feedback, making sure what he delivers suits clients needs and requirements. Many times he went an extra mile and achieved outstanding outcomes which I wasn't even hoping for. I highly recommend him and his fantastic team to anyone who is looking for a smooth and hassle-free financial experience.

I did my first home loan with Alan. He was so supportive though the entire loan process. He replied very quickly to all of my inquiries all the time and provided me the best option considering my personal circumstances. I would definitely recommend him and contact him for my next loan too. 🙂

Alan always provided his progressional opinions throughout the whole process, he also helped with some unpredictable bank issues. He has good communication and very friendly. Highly recommend 🙂

Alan was great help to me during my purchase of my first home ! Patient, knowledgeable and reassuring, he answered all my questions and concerns swiftly and followed up with my bank about interest rates even after the loan was signed off - thanks so much

I would like to give five stars for Alan’s excellent services. He is responsible, dependable and very prompt in his delivery of his expert services. He will go beyond his call of duty to assist and resolve issues when needed.

My wife and I have known Alan since 2017, since our very first mortgage in Australia. He subsequently assisted us with numerous financing needs over this period, and always with a high standard of professionalism. We find Alan hardworking, proactive and customer focussed. He has always been able to help us achieve an optimal outcome with our financing needs. More importantly, he aligns with our values. As a result, we have recommended him to many of our family and friends - all sharing our wonderful experience. Thank you Alan for all you support and assistance. Than and Christine

Alan and his team are amazing. He has helped us twice now, with the initial mortgage and subsequent refinancing. Both times, he is super efficient and delivered on all his estimates. He is also able to find deals that we cannot find on our own. Communication with him is great, and he is very prompt with replies. Top notched service as Alan always go the extra mile to help us save time on paperwork and admin. Highly recommended! Thanks again Alan!

Very proactive and helpful in getting my loan. Highly recommended

I was recommended by friend’s. Alan was very helpful to explain details all the steps related to first home buyer where cleared off my nervous and anxiety before we submitted the pre approved loan. His service is superb! 👍👍 Thanks Alan! …

My family and I have used Alan Loke for our home mortgages for a few years now, and we can safely say we will not be going to anyone else apart from Alan for any home loan needs. Alan is precise, clear and professional with his communications and services.

YourFinance has been amazing from start to end. Alan is always patience, helpful and informative. He's quick to follow up on my queries and to the banks to help review and obtain better offers for my mortgages. I bought my first property with Alan and he has assisted me across WA and VIC. Definitely goes above and beyond for his clients. I would recommend and have been recommending YourFinance to family and friends.

Alan was easy to deal with and very helpful. Did my first loan and another refinance with ease. Would highly recommend as all options are explored questions are answered to seek best loan option. Also always a follow up from start to end.

Thank you so much Alan for guiding me towards my first home. Since the first meeting, you have been so thorough and transparent with your explanations. Besides that, you are extremely responsive, which makes the whole process a breeze. I will definitely be recommending your services to all my mates!!

Was very nervous when buying my first home. Finally entered the market with no prior experience and was referred to Alan by a friend. He is so dedicated, he will sit down with you even during the weekend or after work hours to make sure you understand everything and kept in the loop from the start to finish. Alan possesses a wealth of knowledge and provided much needed guidance during the process. Would definitely return to him once we decide to upgrade. 100% recommended.

I consulted Alan's services for my first home loan. Even though the banks make it a complicated process, Alan was able to break it down into terms I could understand and reduce the stress related to taking out a sizeable loan. Thanks again for your help

I knew Alan through friend's recommedation. He is always helpful and prompt in his action. After many years, I am still using his service for all my loans. I highly recommend Alan to anyone, you wont be disappointed.

From the moment we first spoke to Alan, we knew we picked the right broker. Alan understands our needs without us telling him and he never fails to deliver. He responds to us very promptly and always providing us with the best advice. Thank you Alan for stepping in when we were struggling with our construction loan. Truly appreciate your service.

Financial Success Stories of Our Customers In Australia

What people say?

Ready to craft your own financial success story? Get in touch with us today and discover how we can support you in achieving your goals!

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Financial Success Stories of Our Customers In Australia​

What people say?

Ready to craft your own financial success story? Get in touch with us today and discover how we can support you in achieving your goals!

Financial Success Stories of Our Customers In Australia